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Writer's pictureMichelle Weir (Local Democracy Reporter)

Phone kiosk proposal in Mid and East Antrim will be first for Northern Ireland

Proposed location for a new phone box outside Ulster Bank on Wellington Street.

Proposed location for a new phone kiosk outside Ulster Bank on Wellington Street.


Mid and East Antrim could ring in a new era for public telephones if planning applications to the borough council are given the go-ahead.


London-based telecoms firm New World Payphones is seeking permission to roll-out its first kiosks in Northern Ireland in Larne, Carrickfergus and Ballymena.


Proposed locations include:


• Main Street, on the public footpath outside Halo Hair, Larne

• Upper Main Street and south west of Argos,  Laharna Retail Park, Circular Road, Larne



•  West of First Carrickfergus Presbyterian Church, North Street, Carrickfergus

• Irish Quarter South, Carrickfergus


• Outside The Fairhill Bar, Thomas Street, Ballymena

• Outside Ulster Bank, Wellington Street, Ballymena

• Church Street, Ballymena


Ballymena: Proposed location for telephone box outside Santander on Church Street

Ballymena: Proposed location for telephone kiosk outside Santander on Church Street

Ballymena: Proposed location for telephone box outside The Fairhill Bar on Thomas Street.

Ballymena: Proposed location for telephone kiosk outside The Fairhill Bar on Thomas Street.


However, in a letter to planners, a Larne trader has objected to the proposed location at Upper Main Street describing it as “a congested area of footpath” which includes a telecoms distribution box, a large compactor rubbish bin, a large tree, a cigarette bin as well as a dropped kerb for disabled access.


Commenting on the proposal at Irish Quarter South in Carrickfergus, an objector said:


“This proposed telephone kiosk is to be situated on the corner of a junction of Albert Road and Irish Quarter South, literally 15 metres from a very busy and dangerous roundabout on the busiest road in Carrickfergus.”



Design of proposed new telephone boxes in Mid & East Antrim

Design of proposed new telephone kiosks in Mid & East Antrim.


Department for Infrastructure (DfI) Roads has objected to the application at Church Street in Ballymena saying it would “prejudice the safety and convenience of road users since it would create an unacceptable narrowing of the footway width at the existing automated teller machine with pedestrian queuing and high footfall at this busy town centre”.


It has also objected to the application at Wellington Street saying, if permitted, it would “prejudice the safety and convenience of road users since the erection of a telephone kiosk in the proposed position would restrict the inter-visibility between vehicles and pedestrians at an established crossing point on Wellington Street”.



Objecting to the proposed location at Thomas Street, DfI Roads said it would “prejudice and safety and convenience of road users since the erection of a telephone kiosk in the proposed position would restrict the visibility from the adjacent Hill Street junction”.


In a planning statement, New World Payphones says it operates a network of approximately 1,500 telephone kiosks in the United Kingdom and 60 in the Republic of Ireland.


“The objective of this initiative is to establish a base level service coverage estate of kiosks across the Council area to complement NWP’s existing rest of UK estate.



“The locations for the proposed telephone kiosks have been assessed in the round, having regard for the overall likely user need in the area, including current service provision.


“NWP’s estate is currently without kiosks in Northern Ireland and it is therefore seeking to establish an estate of its kiosks here to complement the rest of its UK estate and to develop a telecommunications network that offers wide and significant benefits to the public.”


New robust telephone kiosk proposed for sites across Mid and East Antrim

The statement also said: “Technological and market development and changing consumer behaviour have seen significant changes in public telephony use in recent years.


“The availability of mobile services have seen public telephony usage decline. Notwithstanding, the evidence shows that telephone kiosks are still used and therefore an ongoing user need.


“Kiosks are recognised to continue to deliver an important service particularly to those without access to mobile telephony. Notably, the ability to call crisis lines and helplines from a public telephone kiosk is recognised as particularly important given that a kiosk provides an untraceable option to people uncomfortable making such calls from a landline or mobile device.



“There remains therefore a recognised need for public telephone kiosks for making calls to UK mobile and landline numbers including helplines and emergency calls with many users recognised as likely to be part of vulnerable groups such as those on low incomes, the homeless as well as those seeking assistance from helplines.”


The planning statement indicated the company’s kiosks feature “new robust telephone equipment with the ability to accept both credit/debit card and cash payment”, an LCD touchscreen providing mapping and location based information. Kiosks also feature digital display for advertising, an “open” style to enable accessibility and to help reduce anti-social behaviour.



NWP says that it operates a “comprehensive ongoing cleaning and maintenance plan which involves kiosks being cleaned regularly and weekly maintenance”.


Last August, BT offered the community the opportunity to “adopt” an iconic red phone box through BT’s Adopt a Kiosk scheme.


At the time, there were seven traditional red-coloured phone boxes remaining in Mid and East Antrim.

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