Communities Minister Gordon Lyons and Department for Work and Pensions Minister Andrew Western meet staff during a visit to the service centre in the Great Northern Tower, Belfast.
Over 1,000 new jobs are to be created in the Department for Communities (DfC) as part of an expansion in service delivery for the Department for Work and Pensions (DWP).
Communities Minister Gordon Lyons made the jobs announcement today during a visit to DfC offices by DWP Minister Andrew Western.
The roles in benefit delivery will be located in four existing DfC sites across Northern Ireland and are expected to bring additional inward investment of around £35million per year.
The expansion will build on an existing agreement with DWP for the delivery of child maintenance and benefit services in Great Britain with the majority of the additional jobs permanent, full-time posts.
Minister for Communities Gordon Lyons said:
“The creation of 1,000 new jobs is a massive boost for the local economy and is testament to the quality of service being delivered by my Department.
“At present, over 3,600 people within DfC are currently engaged in delivering services for DWP. This vital work is delivered out of sites in Belfast, Londonderry, Ballykelly and Ballymena.
“On a daily basis they are making an invaluable contribution supporting citizens across Britain to access welfare, pensions and child maintenance services.
“I am pleased to announce a strengthening of this long-standing relationship with the creation of a further 1,000 jobs over the coming months, offering a majority of permanent full-time roles and opportunities across Northern Ireland.”
Minister for Transformation at DWP, Andrew Western said:
“I was delighted to visit Northern Ireland for the first time as a DWP Minister to see the positive impact the DfC teams are delivering on the ground.
“Bringing 1,000 new service delivery jobs to these four areas of Northern Ireland will be invaluable to the local economy through providing more jobs for people and in delivering a key service for our customers.”
DWP has had a long-standing relationship within Northern Ireland for the delivery of core services for over 30 years.
There are currently c3,626 full time equivalent (FTE) delivering DWP services within DfC of which c46% are permanent and c54% are agency workers.
Agreement has been reached for this to increase by a further c1,000 FTE and for DfC to work towards a 70% permanent/30% agency worker split.
As part of the expansion, the services will be delivered from service centres based in Great Northern Tower, CastleCourt and Goodwood House, Belfast, Lisahally Service Centre, Strathfoyle, Londonderry, Jubilee House, Ballykelly and Ballymena.
A number of recruitment processes have been launched by the Northern Ireland Civil Service within the last year, including an AO competition, launched on 19 August 2024, which will support the recruitment requirements for this expansion.
Comments