From Bernaghmore & Ballymena Family Practice
We are delighted to share some exciting news with you. On the 5th of September 2024, Bernaghmore Medical Practice CIC and Ballymena Family Practice CIC will be merging to form a new, united practice: Mountview Surgery.
We hope that you will come to appreciate and love our new practice as much as we do.
This merger represents a positive and forward-thinking step that will benefit both our patients and staff. As the pressures on General Practice continue to rise, this decision ensures that we can continue to deliver the high-quality care you deserve while also protecting our dedicated staff.
What You Need to Know…
• No Action Required: Rest assured; you do not need to do anything differently. You can continue to contact us using the same phone numbers and methods as before. No need to memorise new details!
• Smooth Transition: We are committed to making this transition as seamless as possible for you, our patients, and other stakeholders, including pharmacies.
• Temporary Service Disruption: As part of this merge, Bernaghmore Medical Practice will experience a brief system downtime from the 3rd of September until close of play on the 4th of September to complete the clinical system merge.
During this time, we will only be able to attend to urgent medical problems requiring same-day attention. No pre-booked appointments will be available between the 3rd and 5th of September.
• Prescription Advice: To minimise any inconvenience during the downtime, we encourage patients and pharmacies to order any prescriptions due between the 3rd and 5th of September during the week commencing the 26th of August.
A Brighter Future Together
The merging of our practices allows us to better navigate the unprecedented challenges faced by General Practice today. By coming together, we are ensuring that we can continue to provide excellent, safe, and responsive care to all our patients. We are confident that you will find our new Mountview Surgery a welcoming and supportive place for your healthcare needs.
Thank you for your understanding and continued trust in us during this exciting transition to Mountview Surgery - bringing together the best of Bernaghmore and Ballymena Family Practice.
If you have any questions or concerns, please don’t hesitate to contact us—we’re here to help!